Healthcare Performance Transformation

PYA helps providers improve margins and enhance clinical and operational performance across the care continuum. We deliver data-driven, innovative approaches to address providers’ most complex challenges. Using our broad expertise, deep experience, and industry-leading analytics, PYA supports a wide range of initiatives, from urgent financial turnarounds and care delivery transformation to standalone performance improvement projects.

PYA Performance Transformation Brochure

Our Performance Transformation Services

Clinical & Operational Transformation

Care Delivery Models
Patient Flow, Capacity, and Throughput including Transitions of Care Across the Continuum
Patient- and Family-Centered Strategies
Patient Safety and Quality Initiatives
Process Driven Optimization Opportunities
Implementation Planning & Support
Compliance and Risk Management
Medical Group Operational Assessments

System Integration

Enterprise-wide Service Line Harmonization
Alignment Across the Care Continuum and Sites of Care
Achieving “Systemness”
Deploying Health System Executive Subject Matter Experts
Dedicated Project Management

Financial Improvement

Revenue Optimization
Optimization of Value-Based Reimbursement
Capital Planning
Financial Feasibility Analyses
Liquidity and Cash Flow Management
Expense Management

PYA Performance Transformation is a flexible, responsive, and systematic approach to achieving organizational success while delivering excellent patient care.

Healthcare Performance Transformation for Operational and Financial Improvement

Healthcare Performance Transformation and Operational Improvement

Establish the Current Performance Baseline

Improvement planning starts with an assessment of current performance, processes, resources, and technology. PYA’s approach to systemness compares that current state with the organization’s intended future state. The analysis helps identify gaps and redundancies so leaders can focus the work on specific performance needs.

Coordinate Changes Across Functions and Sites

A change in patient flow, service delivery, or financial performance can affect more than one department or facility. PYA helps organizations consider these cross-functional effects and develop coordinated improvement plans. Implementation planning connects the proposed changes with accountable teams, necessary resources, and realistic milestones.

Measure Progress and Adjust the Work

Performance transformation does not end when the plan is approved. Implementation and project management support help teams carry out initiatives, monitor progress, and address issues as they arise. Defined measures and continued review provide a basis for tactical adjustments and further improvement work.

Healthcare Performance Transformation Frequently Asked Questions

Why should clinical, operational, and financial performance be evaluated together?

A clinical or operational change can affect staffing, capacity, revenue, expenses, capital, and cash flow. Evaluating those relationships together helps leaders understand what an improvement initiative will require across the organization.

What should be defined before a performance improvement initiative begins?

Define the current performance baseline, intended future state, and gaps between them. The implementation plan should assign responsibilities, identify required resources, set milestones, and establish measures for reviewing progress.

Which care delivery issues can performance transformation address?

The scope can include patient flow, capacity, throughput, transitions of care, quality, safety, and medical group operations. The assessment should connect the issue being addressed with the processes and resources that affect it.

What does health system integration involve beyond combining organizations?

Integration also involves aligning services, workflows, and responsibilities across sites of care. A coordinated plan needs to account for differences in local resources and operations rather than assuming every facility can implement the same changes in the same way.

How can an organization evaluate progress during implementation?

Track the measures and milestones established for the initiative, review results with the responsible teams, and adjust the work when needed. Financial and operational results should be considered together rather than treating plan approval as completion.

The PYA Difference

Over our 40-year history, PYA has consistently delivered high-value advisory services to our national client base. Our team is deployed to develop custom plans using proven approaches and work plans.

Independence

Private ownership means we answer only to our clients, not to third-party investors, giving us the freedom to be thorough and thoughtful in our work. We judge our success by our clients’ success.

Relationships

We value long-term relationships and work hard to maintain them. Our commitment to client relationships and the communities we serve remains constant.