Published July 11, 2024

On-Demand Webinar: Revenue Recharge “Navigating Payment Disputes – Hospital vs. Payer”

In an era marked by evolving healthcare policies and regulations, the dynamics between payers and hospitals play a crucial role in shaping financial outcomes and patient care quality. Understanding and managing payment disputes is essential for both parties to maintain financial stability while ensuring patient access to quality care remains uncompromised.

This webinar delved into the intricate landscape of payment disputes between insurance companies and hospitals. Industry experts explored the underlying causes of disputes and proactive strategies to mitigate financial risk.

PYA Principals Jane Jerzak and Jason Hardin addressed the following key learning objectives:

  • Understanding Payment Dispute Dynamics: Gain insights into the common causes and complexities of payment disputes between insurance companies and hospitals.
  • Best Practices for Resolution: Learn strategies for effective negotiation and resolution of payment disputes.
  • Analytical Approaches for Dispute Resolution: Explore analytical methods for analyzing and repricing disputed claims.
  • Long-term Strategy: Develop a long-term strategy for monitoring contract performance, including periodic reviews of contract terms and ongoing reimbursement monitoring using analytics to identify deviations and prepare for disputes.

By the end of this webinar, participants gained actionable insights into navigating payment disputes effectively, fostering collaborative relationships between payers and providers, and ensuring sustainable financial health.


Watch for more episodes of the Revenue Recharge webinar series. In the series, PYA shares ways health systems and physicians can identify revenue opportunities, leading to a more sustainable and visionary future and better healthcare for patients. By addressing net revenue opportunities in your operational planning, you can support your mission.

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