Shannon Sumner, Principal and PYA Chief Compliance Officer, is published in the Health Care Compliance Association’s 2025 Complete Healthcare Compliance Manual. The manual is a comprehensive guide that provides compliance practitioners with insights and resources on program management, risk assessment, compliance training, auditing and monitoring, and more. It is written by compliance professionals for compliance professionals.
Sumner authored “Corrective Action Plans” in Chapter 4: Evaluation Processes, Investigations, and Noncompliance Response. In the section, Sumner states that corrective action plans are designed to address compliance deficiencies found through the auditing and monitoring processes. Plans generally follow six phases, she explains, including
- Identification
- Evaluation
- Root cause analysis
- Action plan development
- Implementation
- Follow-up
Sumner’s full section, along with those from many other top leaders in the compliance industry, are available in the comprehensive guide, which can be purchased in print and online from HCCA.
For almost 30 years, HCCA and the Society of Corporate Compliance and Ethics have been dedicated to the success and integrity of healthcare compliance and ethics organizations by providing educational opportunities, certification, resources, and industry connections.
PYA’s experts are committed to working alongside you to mitigate risk and maximize overall compliance practices. For assistance with compliance, strategy, or operational improvement, our executives are happy to help.
