Susan has spent nearly three decades working in a variety of managerial and clinical capacities including compliance management, clinical department leadership, provider practice administration, internal audit, quality outcomes, and healthcare advocacy. A former corporate compliance officer and clinical department director, she has a demonstrated record of success in program development and expansion, as well as the ability to form mutually beneficial relationships. Susan is a hands-on manager and decisive team leader with highly developed negotiation skills and experience cultivating strategic healthcare business partnerships, recruiting physicians and other healthcare professionals, directing teams, developing performance improvement measures, and creating effective training programs.
Susan is a Certified Internal Auditor (CIA), Certified Healthcare Compliance (CHC), Certified Professional Coder (CPC), Certified CSF Practitioner (HITRUST), and holds a Certification in Risk Management (CRMA). She earned a Bachelor of Health Science, emphasis in Respiratory Therapy Management, from Wichita State University and a Master of Health Services Administration (MHSA) from the University of Kansas.
Susan is on the Board of Directors for the Heartland Community Health Clinic, and on the Board of Trustees for the Douglas County Dental Clinic. She is a member of the Kansas Hospital Association Leadership Institute and the Kansas City Chapter of the Institute of Internal Auditors, and is a National Conference Presenter for the Association of Healthcare Internal Auditors.